Making renting transparent.

It is important for tenants to understand the costs involved in moving. We believe in transparency.

No hidden costs.

We want to ensure that you know exactly what you'll need to pay and when you'll need to pay it. Your experience with Homes Partnership will be clear and simple, from the start to the end. Here's what you are likely to be charged:

It may sound obvious, but you will have to pay rent! Normally this is paid monthly, by standing order, to our client account or directly to your landlord.

Also known as a dilapidations deposit; a refundable tenancy deposit capped at no more than five weeks’ rent. This will be held in a Deposit Scheme as security for the performance of all obligations in connection with the tenancy for example in case of any damage at the end of the tenancy or a charge to an independent company providing a deposit alternative service, if offered.

Paid to initially secure a property; a refundable holding deposit (to reserve a property) capped at no more than one week’s rent. We can retain this holding deposit if you:

Provide false or misleading information which reasonably affects our decision to let the property to you (i.e. calls into question your suitability as a tenant, this can include your behaviour in providing the false or misleading information)

  • Fail a right to rent check
  • Withdraw from the proposed agreement (decide not to let) or
  • Fail to take all reasonable steps to enter an agreement (i.e. responding to reasonable requests for information required to progress the agreement) when the landlord and/or agent has done so.

Where we wish to retain the holding deposit, we will set out in writing the reason for this within 7 days of deciding not to enter the agreement or the ‘deadline for agreement’. The ‘deadline for agreement’ for both parties is usually 15 days after a holding deposit has been received by a landlord or agent (unless otherwise agreed in writing).

A payment will be requested to change the tenancy when requested by the tenant (e.g. a change of sharer or permission to keep pets on the property) capped at £50 including VAT.

Payments associated with early termination of the tenancy, when requested by the tenant and agreed by the landlord. This would not exceed the financial loss that a landlord will suffer in permitting, or reasonable costs that have been incurred by the agent in arranging for, the tenant to leave early.

Payments in respect of utilities, communication services, TV licence and council tax

A default fee for late payment of rent and replacement of a lost key/security device.

Your property is safe & secure in the hands of Homes Partnership.

Our industry memberships ensure that you and your money are protected at all times. We take compliance very seriously and will always act in the interests of our customers.