Online viewing management: Visit our website anytime and choose when you would like to view the property. All viewing requests are then confirmed through our online system. You can even cancel a viewing if you are no longer able to make the appointment. You can use your online account to track the progress of your viewing requests and receive instant confirmations as soon as they are booked. Once confirmed you can find all the details about the viewing in your online account. Get directions and confirm the time so you never miss an appointment again!
Monitor marketing activity: Using your MyHP account you can keep track of all the marketing that is happening on your property. You can get daily statistics on how your property is performing on our website and major portals such as Rightmove.
Online viewing management: Keeping on top of viewings is important to the sale of any property. We help you stay informed of all upcoming viewings so you can present your home in the best light.
We pass on viewing feedback as soon as possible so that you can see what people are saying about your property.
Offers & sales progression: Keep track of the offers on your property and monitor the progress of your sale once an offer has been accepted.
Tenancy timeline: Moving house can be a stressful experience. Using your MyHP account you can stay informed from the application stage right the way through to when you move out.
We let you know important events such as your referencing status, when inspections are booked. You can also find out move in and move out appointment dates and times. When using our mobile application these alerts can be pushed to you so that you are updated immediately. No more lost emails or unexpected inspections.
Report maintenance issues online 24/7: By using our maintenance issue reporting tool you be safe in the knowledge that we have received it. No more chasing or calls to find out what is happening. A well reported issue is significantly more likely to be resolved quicker. Give photos to help the agent understand the problem. Get help and advice on common issues not covered by the tenancy agreement.
As the work progresses we keep you informed. You can use the messaging system to keep us updated of any extra details. Reporting issues properly ensures you don’t incur costs from unreported issues becoming worse and causing more damage that you may become liable for.
Online tenancy documents: With your MyHP account you stay in control and informed about all the relevant details of your tenancy. Use it to double check key dates, find out how much you owe on move in, and check your rent has been received.
You can also download key documents that we share with you such as your tenancy agreement. Managing your tenancy has never been so easy.
Online accounting: Keep track of income and expenditure on your property in one simple place. Download copies of past statements and invoices.
Use the information to help with Tax returns and general queries. If you have or growing portfolio we help keep your information in one place.
Online tenancy documents: Your tenancies, deposits other key dates so you know when to expect renewals or changes of tenancy.
Track maintenance jobs so you can plan for the expenditure so there are no more surprises.
Safety compliance: Monitor your gas safety certificates and other responsibilities to ensure you are complying with legislation. Ensure the deposit has been registered. We are always here to help you if you need.
Homes Partnership News
Adam Charlton, Director at Homes Partnership, explains the recent announcement of further changes to the notice periods when ending a tenancy in the UK. The
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