Our Story

The HP team are very friendly and helpful, unlike other agents I’ve experienced. They listen to what you are looking for and have very good communication between each other and the client.

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We felt that HP team all went above and beyond to make our house sale and purchase go as smoothly as possible. We will have absolutely no hesitation in recommending HP to anyone looking to buy or sell.

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This is the first time I have rented a property, Homes Partnership were all very helpful. Nothing was too much trouble. I would definitely recommend using their services. Many thanks again!

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Our Story

Welcome to Homes Partnership!  Estate agency is a roller-coaster of highs and lows, peaks and troughs, boom times and recession, and we’ve been through it all; we’ve survived and thrived, helping thousands of clients along the way.  We have the best and most amazing team at Homes Partnership, all waiting to help you in any way we can.  You’ll come to realise that we are passionate about customer service, moving people locally and across the country, working hard for our clients and for our local community, I know it sounds cheesy, but we love what we do!

Our services at Homes Partnership include residential sales and lettings, land and new homes, auction services, conveyancing, mortgages and relocation services with Relocation Agent Network.  We consistently achieve an average 99% of asking price and 80% of people who meet us instruct us over and above any other agent, so we are well worth talking to!   With well over 100 years industry experience within our team, we are poised and ready to take your call and help you with all your property needs; it would be our absolute pleasure to assist you.

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Traditional with a Modern Twist

We’ve come a long way since we opened our doors in 1991, mixing traditional values with a modern approach.

Our business owner Tracy Smith has been with the company since we first opened our doors in the early 90’s, but her first job in estate agency was in 1980 (yes she is that old), starting in Horsham but working in Crawley since 1986.  She joined HP as a Sales Consultant, working her way up and eventually buying her boss out in 2000.  Over the years Tracy has always focused her team on providing exceptional customer service; let’s face it most estate agencies do basically the same thing, right?  Maybe to an extent……BUT it is the way we do it that sets us apart! 

As the years rolled by we embraced technology (although Tracy sometimes hankers after the ‘good old days’ of notepads, pens, applicant cards and a tape measure!) and we take full advantage of the latest technologies to help us be as effective as possible; immersive interactive 3D tours, floorplans, professional photography & editing, a responsive website, LED window display, electronic signatures and a high spec lettings platform to name but a few!  In fact, we are often market leaders when it comes to trialling new technology; for instance, we were one of the first agents to have ‘live chat’ on our website.  We embrace it all, but we never forget that all the technology in the world means very little without the most important ingredient of all; the right people, and that’s where we excel!

We recruit and retain the best people in the business; many of us have been here between 10 and 20 years, so you can benefit from our extensive local knowledge, experience and advice.

In 2016 we celebrated our 25th anniversary by widening our coverage area in West Sussex.  We now help more customers move than ever before so if you live in East Grinstead, Felbridge, Crawley Down, Forest Row, Ashurst Wood, Lingfield, Dormansland, Turners Hill, Cowfold or Sharpthorne we would love to add you to the growing list!

Located in a Grade II listed building in the historic High Street of Crawley, this has been our home since the very beginning. 

It is from here that we can help you with all of your property needs in the Crawley & West Sussex area including all of our beautiful surrounding villages like Pease Pottage, Copthorne, Charlwood, Crawley Down and Faygate – we primarily cover the area of Crawley and approximately a 15 mile radius.  We would be delighted if you choose to visit us soon and we really look forward to helping you.

Take a seat as we’ve listed the 5 great reasons to use Homes Partnership

Estate agents are certainly not a rare breed, a walk up and down the high street in most towns and you will see plenty of us!  However, finding a hardworking, trustworthy and proactive agent that will listen to your needs and act accordingly is a little harder to do.

We could talk all day about how and why we are different, but we thought we’d give you some of the main points:

Familiar faces!  Unlike major chains that move staff around on a frequent basis, you can tap into local knowledge and expertise, seeing familiar faces time and again, in fact most of our staff have been with us for over 10 years!  Find out more about our people on Our People page!

Great communicators!  We will never leave you guessing what’s going on, we provide regular feedback and updates throughout. We promise contact, and we deliver. You can contact us via our Contact Us page.

Value for money! We want everyone to have a fabulous experience with HP and will work hard to earn every penny of our competitive fee. There is a reason that 60% of our business is repeat business.

Support every step of the way! With a range of helpful guides, free valuations, all-encompassing marketing and superb after sales/let service.

Your agent for life! Whatever your circumstances, you’ll find a warm, friendly and supportive service that will ensure you return for every move.

So whether you’re selling, buying, letting or renting please consider Crawley’s premier estate agents – HOMES PARTNERSHIP – the trusted and recommended estate agent for Crawley, East Grinstead and everywhere in between!

Homes Partnership News

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What is your property worth?

Whether you are just taking the first steps to selling your property or you are ready for photographs, we have you covered! Use our FREE instant online estimate tool or book a face-to-face valuation online to see how much your property could be selling for!